Accessibility & Privacy Policy

Our Commitment to Accessibility At Dermal Skin Clinic and Spa Guam, we are committed to making our website and our services accessible to everyone, including individuals with disabilities. We strive to ensure an inclusive, accessible, and user-friendly experience for all of our website visitors.

Accessibility Standards We are continuously working to improve the accessibility of our website (https://dermalskincareandspaguam.com) to ensure it complies with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.

Ongoing Efforts Accessibility is an ongoing effort at Dermal Skin Clinic and Spa Guam. We routinely test and update our website to ensure that we maintain the highest standards of accessibility and that our platform is fully functional with assistive technologies such as screen readers, magnifiers, and voice recognition software.

Feedback and Contact Information We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers while browsing our site or need assistance with any of our services (including booking appointments or learning about our skin care regimens), please contact us immediately. We are happy to assist you.

• Phone: (671) 647-7546 or (671) 489-0327
• Email: dermalskincareandspaguam@gmail.com
• Physical Address: 274 Chalan San Antonio, Tamuning, Guam 96931

We try to respond to feedback within 2 business days and will work with you to ensure you have full access to the information, item, or transaction you seek.

1. Introduction Welcome to Dermal Skin Clinic and Spa Guam ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://dermalskincareandspaguam.com), book an appointment, or communicate with us.

2. Information We Collect We may collect personal information that you voluntarily provide to us when you:

• Create an account or book an appointment.
• Contact us with questions about our products or ask for help designing a skin care regimen.
• Sign up for our Dermal VIP Card.

The types of personal information we may collect include:

• Contact Data: Your name, email address, phone number, and mailing address.
• Account Data: Usernames, passwords, and booking history.
• Communication Data: Records of your inquiries or correspondences with us via email or phone.

3. Automatically Collected Data (Cookies) Our website uses cookies and similar tracking technologies to analyze website traffic and optimize your website experience. When you accept our use of cookies, your data (such as your IP address, browser type, operating system, and browsing behavior on our site) is aggregated with all other user data to help us improve our services.

4. How We Use Your Information We use the information we collect to:

• Process and manage your bookings, appointments, and Dermal VIP Card.
• Respond to your inquiries, comments, or customer service requests.
• Provide personalized skin care regimen recommendations.
• Send you administrative information, such as updates to our policies or changes to our services.
• Analyze site traffic and improve the functionality and user experience of our website.

5. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., booking platforms, hosting services), provided those parties agree to keep this information confidential.
• Legal Obligations: We may disclose your information when required by law, subpoena, or other legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.

6. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Your Privacy Choices

• Account Information: You can review, update, or delete the information in your account by logging into your account settings.
• Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us If you have any questions or comments about this Privacy Policy, please contact us at:

• Business Name: Dermal Skin Clinic and Spa Guam
• Email: dermalskincareandspaguam@gmail.com
• Phone: (671) 647-7546 or (671) 489-0327
• Address: 274 Chalan San Antonio, Tamuning, Guam 96931